Privacy Policy
LawTeller (“LawTeller”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, process and protect the information you provide while using www.lawteller.com, our mobile applications (if any), social media pages, and other digital services operated by us (collectively referred to as the “Platform”).
By accessing or using the Platform, you acknowledge that you have read, understood and agreed to this Privacy Policy. If you do not agree with this Privacy Policy, you should discontinue use of the Platform.
This Privacy Policy forms an integral part of our Terms of Use.
Information We Collect
We may collect the following categories of information:
(a) Personal Information
When you register, subscribe, purchase a product or service, contact us, participate in surveys, submit feedback, or otherwise interact with the Platform, we may collect information including:
• Name
• Postal address
• Email address
• Mobile number
• Date of birth (where voluntarily provided)
• Gender (where voluntarily provided)
• Billing details
• Subscription details
• Communication preferences
• Any other information voluntarily provided by you
(b) Technical Information
When you visit the Platform, certain information may be collected automatically, including:
• IP address
• Browser type and version
• Device information
• Operating system
• Internet service provider
• Pages visited
• Time and date of access
• Referring website
• Cookies and similar technologies
(c) Information from Third Parties
Where available, if you choose to register or sign in through third-party services or social media platforms, we may receive limited information from such services as permitted by your privacy settings on those platforms.
Cookies and Analytics
We use cookies and similar technologies to:
• remember your preferences;
• improve website functionality;
• analyse website traffic;
• understand user behaviour;
• enhance your browsing experience.
We may also use third-party analytics services such as Google Analytics or similar tools to understand how visitors interact with our Platform. These services may collect information such as browser type, device information, pages visited and session duration through cookies and similar technologies.
Most browsers allow you to control or disable cookies. However, disabling cookies may affect certain features and functionality of the Platform.
How We Use Your Information
We may use your information for purposes including:
• creating and managing your account;
• processing subscriptions, purchases and payments;
• delivering magazines, newsletters and other services;
• responding to enquiries and customer support requests;
• providing service-related communications;
• improving our website, products and services;
• conducting research, analytics and statistical analysis;
• detecting, preventing and investigating fraud or misuse;
• complying with applicable legal obligations;
• enforcing our Terms of Use and other policies.
Where you have expressly consented, we may also send promotional emails, SMS messages, WhatsApp messages, newsletters and other communications regarding our publications, products, services and offers. You may opt out of such communications at any time by using the unsubscribe option provided in the communication or by contacting us.
Payment Information
Payments made through the Platform are processed by authorised and secure third-party payment gateway providers.
LawTeller does not store your complete debit card, credit card, net banking credentials, UPI PIN, CVV or any other sensitive payment credentials on its servers. Such information is collected and processed directly by the payment gateway provider in accordance with its own privacy policy and applicable laws.
Certain subscription plans may be offered with automatic renewal. You may cancel or disable auto-renewal before the next billing cycle in accordance with the applicable subscription terms.
Sharing of Information
We respect your privacy and do not sell your personal information.
We may share your information only in the following circumstances:
• with our employees, consultants, affiliates and authorised service providers who require such information for providing services on our behalf;
• with payment gateway providers for processing payments;
• with courier, logistics or postal service providers for delivering publications;
• with technology partners providing hosting, analytics, communication or customer support services;
• where required by law, regulation, court order or governmental authority;
• to protect our legal rights, prevent fraud, or investigate misuse of the Platform;
• in connection with a merger, acquisition, restructuring or transfer of business assets.
All such parties are expected to maintain appropriate confidentiality and security standards.
Third-Party Websites
The Platform may contain links to third-party websites or applications.
Once you leave our Platform, this Privacy Policy no longer applies. We are not responsible for the privacy practices, content or security of third-party websites or services. Users are encouraged to review the privacy policies of such websites before providing any personal information.
Cross-Border Processing of Information
Our technology service providers or authorised partners may process or store certain information on servers located outside India where permitted by applicable law. By using the Platform, you acknowledge that your information may be transferred to, stored in, or processed in jurisdictions outside India, subject to appropriate contractual, technical and organisational safeguards and in accordance with applicable laws governing personal data protection.
Account Security
Where you create an account on the Platform, you are responsible for maintaining the confidentiality of your login credentials, including your username and password.
You agree to notify LawTeller immediately of any unauthorised use of your account or any other security breach. LawTeller shall not be responsible for any loss or damage arising from your failure to safeguard your account credentials.
Data Security
We implement reasonable technical, administrative and organisational safeguards to protect your personal information against unauthorised access, disclosure, alteration, misuse or destruction.
Although we strive to use commercially reasonable security measures, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security of information transmitted through the Internet.
Data Retention
We retain your personal information only for as long as necessary to:
• provide our services;
• fulfil contractual obligations;
• comply with legal and regulatory requirements;
• resolve disputes;
• enforce our agreements; or
• maintain appropriate business records.
Once such information is no longer required, it may be securely deleted, anonymised or archived in accordance with applicable law.
Your Rights
Subject to applicable laws, you may have the right to:
• access the personal information held by us;
• request correction or updating of inaccurate information;
• withdraw consent where processing is based on consent;
• request deletion of personal information where legally permissible;
• opt out of promotional communications.
To exercise any of these rights, you may contact us using the details provided below.
Children’s Privacy
The Platform is intended for use by persons who are legally competent to enter into binding contracts under applicable law. We do not knowingly collect personal information from children without appropriate legal authorisation where required.
If we become aware that personal information relating to a child has been collected in violation of applicable law, we will take reasonable steps to delete such information.
Compliance with Applicable Laws
We process personal information in accordance with the applicable laws of India, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and other applicable laws, rules and regulations, as amended from time to time.
Changes to this Privacy Policy
We reserve the right to amend, modify or update this Privacy Policy at any time.
Any changes shall become effective immediately upon publication on this page unless otherwise stated. Your continued use of the Platform after such publication constitutes your acceptance of the revised Privacy Policy.
Contact Us / Grievance Redressal
If you have any questions, requests, complaints or concerns regarding this Privacy Policy or the manner in which your personal information is processed, you may contact us at:
LawTeller
Email: contact@lawteller.com
We will endeavour to acknowledge and address your queries or grievances within a reasonable period in accordance with applicable law.